Information technology outsourcing can be useful for businesses, but how do you know if it’s the right decision for your company? There are many outsourcing solutions available that can help you to streamline operations and take the drudgery out of IT:
• IT consulting brings in third-party experts who show you how to make the most of your in-house IT tasks.
• A managed service provider can handle phone systems, computer networks, internet security, website operations and other day-to-day IT concerns.
• IT infrastructure services take on your computer and network operations to ensure that everything runs smoothly.
Considerations When Outsourcing
Before you outsource, assess what your IT department handles every day to determine if it would be better to let someone else handle the workload. Many businesses prefer to outsource tasks that aren’t well suited for their own staff.Often times there are “one-off” projects that are outside the expertise of inhouse staff. Bringing in a company like H&D Technologies allows the inhouse staff to continue to do what they’re good at and hand-off work they prefer not to tackle.
We’re also acutely aware that outsourcing requires sharing data with a third party, some of which may include sensitive information. Make sure that the services you choose has solid security in place and will allow you to monitor ongoing operations to maintain control over your networks.
Benefits of IT Outsourcing Services
Letting someone else handle your IT operations takes the burden off your employees and allows everyone in the company to focus on day-to-day business operations rather than trying to juggle a myriad of networking tasks. You have more resources at your disposal because remote IT support takes care of customer service and handles the constant influx of data generated every day.
It’s been estimated that companies that opt for IT outsourcing save anywhere from 25 and 40 percent on IT expenses. Instead of worrying about the variable costs that come with in-house IT, you pay one fixed price every month. Not having to constantly upgrade onsite infrastructure or suffer downtime for backups and software changes creates additional savings.
Hiring offsite IT specialists gets you top-notch expertise without the need to sit down and interview dozens of prospective candidates. The staff of consulting, management and other outsourcing services are trained in the latest technologies and know how to handle all aspects of hardware and software maintenance.
All network operations run the risk of breaking down now and then, but outsourcing your IT results in less downtime should something go wrong. Managed security services providers put staff members on the job right away to minimize data loss and bring infrastructure back online as quickly as possible so that you can continue doing business.
Whether or not you choose to outsource your IT operations depends on the needs of your company. Weigh the pros and cons to decide which type of IT outsourcing is right for you.
H&D Tech helps businesses with zero IT staff to:
Secure Company Data/Recover Quickly
A subscription to Carbonite is NOT a back up strategy just like owning a wrench doesn’t make you a mechanic. You get enterprise level backup strategies so no matter what the catastrophe, you can always get your data back, and get up and running quickly.
No Long Term Contracts-managed cost.
We guarantee you get the best service every single month by making it easy for you to leave at any time if you’re unhappy with our performance.We have fixed cost (TCO) agreements that allow you to flatline your computer support expense.
Recover from A Total System Melt Down
Did your server just crash and now your whole company is grinding to a halt? With 24 hour emergency services we can set you up with a temporary server to get you back up and running right away. (And make a plan so it never happens again)
Company Wide Updates
With the click of a button we can push out updates to every computer in your network. Know that every computer in your network is secure and up to date with the latest antivirus and system software. Now Martha in accounting can download all the grumpy cat pictures she wants without infecting your QuickBooks file.
Remote Control Fixes on Demand
Having a glitch with your computer you can’t figure out? Give us a call and we can take control of your monitor and show you step by step how to fix it. No more waiting days for a tech to physically sit down at your station to do repairs. For example, some printers have recurring errors because of defects in the printer software that will continue to occur. We can show you exactly how to fix the problem so you don’t need to call in tech support each time.
Recruiting, Hiring, and Training Support
As your company grows, so will your IT needs. We can help you recruit, hire, and train only candidates qualified to support your system and computers.
Quarterly Health Reports
Get face to face time with us and know exactly how your system is working. Get help planning for the future with a high level overview of where the systems are.
Ready to Get Started?
Contact us today to get started or to speak with a technician.