Written by HD Tech - Tom HermstadApril 30, 2010 Microsoft recently announced that it has forged a deal with Infosys Technologies to manage all of its IT operations. This is a tremendous confirmation for the effectiveness of the outsourced IT model. A large, well known, technology company like Microsoft would only make a shift like this if it made sense for their business. Per a Microsoft rep: As
Written by HD Tech - Tom HermstadApril 26, 2010 When I tell people what I do, they invariably respond…I get it you fix computers. Nothing could be further from the truth. While we do, in the course of a normal day, ‘fix’ peoples computers (which encompasses servers, desktops, laptops, network equipment, etc.) our real purpose is to NOT have to fix them, ever. The more you have to ‘fix’
Written by HD Tech - Tom HermstadApril 24, 2010 …you have backups in place, right? Lets start with some simple questions to refine your answer. 1) do you get a report daily that shows that your backups worked? 2) do you check to ensure your backups include the data you need backed up? 3) do you retrieve data from your backups to ensure you can use them?
Written by HD Tech - Tom HermstadApril 22, 2010 We’ve all seen it somewhere… the PC that’s been at the company longer than any of the employees. Its’ clumsy, beige case sticks out against the new, sleek black models. Employees give sympathetic nods to whoever gets stuck behind its keyboard. And although that PC may seem like a badge of honor for resiliency and cost savings, it can actually
