Advanced Networks
Often a fit for
Companies of roughly 50–500 employees with one to five IT staff who want a written responsibility split plus after-hours, patching, security, and backup coverage.
Worth weighing
No co-managed rates are published; the FAQ says pricing is per-device or per-user depending on the split, so request a quote for your scope.
- Co-managed offering
- Co-managed IT page
- What they say they cover
- Help desk overflow · After-hours support · Security monitoring · Systems monitoring · Patching · Projects · Compliance · Backup & recovery · On-site support · Vacation / absence coverage
- How they split the work
- “Every co-managed engagement starts by drawing the line together: your team keeps what they do best and want to own (usually line-of-business apps, user relationships, and day-to-day priorities), and we take what burns them out — the 2am alerts, the patch cycles, the ticket overflow, the security stack, the documentation nobody has time to write.”
- Hand-offs and escalation
- “Your team sees every ticket in the same PSA we work from. Changes route through your lead’s approval before they touch production. Escalation paths are documented, with named engineers and defined severity levels.”
- Tool access for your IT staff
- “Your IT lead gets our full toolchain as part of the deal: the same RMM, EDR, documentation, and ticketing platforms we run — tools that would cost more than a salary to license alone.”
- Who it's for (as stated)
- “Typically 50-500 employees with one to five internal IT staff — big enough that one person cannot cover everything, not big enough to build a full 24/7 department internally.”
- Co-managed pricing
- Not published
